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Shipping policy

Thank you for visiting and shopping at https://margotmckinney.com

Following are the terms and conditions that constitute our Shipping Policy.

Australian & International Orders

Margot McKinney is pleased to offer complimentary insured delivery on all online orders within Australia and Internationally.

Due to the size and weight of the World of Wonder coffee-table book by Margot McKinney, a separate delivery charge applies to all book orders. The applicable delivery charge will be calculated and displayed at checkout.

Orders are carefully and discreetly packaged and dispatched using a secure, trackable delivery service. All deliveries require a signature upon receipt.

Orders are processed Monday to Friday, excluding public holidays.

In-stock items are generally dispatched within one to two business days after your order has been confirmed and payment and security checks have been completed.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.

Delivery timeframes are estimates only and may vary for regional and remote locations.

 

Shipping & delivery estimates

Delivery area

Estimated delivery time

Shipment cost

Brisbane and outer suburbs*

Same day or next day

Complimentary

Domestic within Australia*

1-3 business days

Complimentary

International via FedEx

3–10 business days

Complimentary

 

*Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

https://margotmckinney.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

https://margotmckinney.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.